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Profile:
Versatile, organized and detail-oriented multitasker, adept at information research, customer service and direct sales; seeking entry-level position with opportunities for growth and advancement.
Work History:
Marcone Appliance Parts Center, Overland Park, KS (June, 1987-May, 2003) June, 1987-April, 1988--General Warehouse. Filled, inspected, packaged and shipped customer orders. Stocked warehouse shelves. April, 1988-September, 1993; March, 1994-May, 2003--Appliance Parts Specialist. Researched and sold appliance parts to wholesale and retail customers in person and by telephone. Consistently ranked among department leaders in phone calls answered, orders received, number of parts sold, gross sales per month and fewest errors. Sold up to $55,000 worth of parts per month. Originated and developed position of Swiftlink Order Processor, which is responsible for expediting orders received by computer and by fax. Entered customer orders by computer. Tracked customer orders by computer. September, 1993-March, 1994--Warehouse Supervisor. Coordinated filling, inspection, packaging and shipment of customer orders. Maintained physical inventory and coordinated receiving.
Education: Johnson County Community College, Overland Park, KS (August, 1982-June, 1985) Associate of Arts Degree, Business Management. 3.3 grade point average. Named to both Dean’s and President’s honor rolls.
Shawnee Mission South High School, Overland Park, KS (August, 1978-June, 1981) Class rank 187th of 659. 3.25 grade point average. Named to honor roll in ten of twelve quarters.
Acquired Skills: Typing--40 words per minute. Computer--Personal computer owner. Familiar with Windows ME and Microsoft Office XP, including Microsoft Word, Excel, Access, Outlook and PowerPoint.
Character/Personality: Neat and organized. Very detail-oriented. Quick study. Very versatile. Adept at multitasking. Excellent communications skills, both oral and written. Well-developed research skills and memory. Conscientious, trustworthy, honest, reliable and loyal.
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