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Oklahoma--Body Shop Manager, Estimator, Service Advisor
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OBJECTIVE To obtain a responsible and permanent managerial position with a succesful and established company that utilizes my knowledge, skills, and experience.
PROFFESIONAL EXPERIENCE 1996-2003 Sands Chevrolet Collision Center Glendale, Arizona
Body Shop General Manager
-Overall managerial responsibilities in regards to: Sales, Profit & Loss, Personnel, Quality & Control, Customer and Insurance Relations, Production/Scheduling and Delivery of Goods & Services. -Within 2 years experienced sales growth from $2.5 million per year and achieved and maintained over $4 million per year. -Responsible for 24 employees.
1993-1996 Phoenix Motor Company Phoenix, Arizona
Assistant Body Shop Manager/Service Advisor
-Coordinated collision repairs for valued customers and assisted in overall facility management. -Utilized saled and customer relations skills in assisting valued customers in regards to vehicle maintenance and manufacturer/dealership relations.
PROFFESIONAL MEMBERSHIPS - Arizona Collision Craftsmen Association (ACCA) - I-CAR - AKZO Nobel Acoat Program Member - NADA 20 Group Member - GM Certified Collision Constultant - CCC Pathways Advanced Certification
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