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Oregon--Service Advisor With Over 8 Years Experience

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Name: Andrew Poe
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Date Posted: 02/19/2004

WORK HISTORY
1994-2003 Service Advisor, Lehman Motors Volvo, Mechanicsburg, PA
Responsible for satisfying the needs of our customers using product knowledge, active listening skills, and proactive conflict management. Responsible for scheduling appointments and invoicing repair orders. Dispatching repair orders to the proper technicians. Simultaneously maximizing customer satisfaction and profits.

1991-1994Assistant Manager, The Wall Music, Inc., Harrisburg, PA
Responsible for employee scheduling, meeting weekly payroll budgets, customer service, supervising sales associates, inventory control, meeting and exceeding monthly sales goals, staff development, and interviewing, hiring and termination of employees.

1989-1991Student Security Officer, Temple University Police Department, Philadelphia, PA
Responsible for building security, checking student identification, and ensuring only authorized personnel had access to university property.

1987-1989Host/Cashier, Hoss’s Steak and Sea House, Shamokin Dam, PA
Responsible for greeting and taking customer orders, seating customers according to waitress seating chart, using cash register to take care of customer checks.

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