| Home > Used Car Tools > Automotive Resumes |
| in |
California--Automotive Assistant Service or Customer Relations Manager
|
Name: Thomas Guernsey Reply to Ad Date Posted: 06/13/2005 |
| THOMAS F. GUERNSEY 2701 Apricot Ct619-656-4956 Chula Vista, CA 91915E-Mail: guernz@sbcglobal.net619-209-9120 Objective: Management Position in Automotive Service or Customer Relations Experience: Jan 2005 – Present. Business Consulting Assisting in the application process and setting up operating procedures Jan 1999 – Dec 2004 Owner / Operator, Wienerschnitzel Franchise Proven track record, always excelling in all goals and standards set by Franchiser. Scheduling and organizing all aspects of business with responsibility of up to 60 employees; Development of management teams Payroll, accounts payables, budget management, P&L, facility maintenance, inventory and cash control. Knowledgeable in implementing safety management; with CAL OSHA experience. Maintaining high customer service standards; professionally handling customer concerns and ensuring employees were properly trained Development and implementation of marketing plans as a five-year member of the Board of Directors of the San Diego Wienerschnitzel Stores Marketing Team. Planning TV ads, Radio Spots, Events, shows, games; store level advertising; Zone level advertising; testing and introducing new products to the market. Wienerschnitzel National Trainer Performed new store opening for Franchisee Meeting Franchiser standards prior, during and after store opening Training operator/owners on procedures, ensuring quality and speed, meeting Franchiser standards 1996 – 1999Encinitas Ford ASE Master Technician, Service technician, Ford Master Certified in engines, Smog Certified 1992 – 1996 Palm Spring Ford Lincoln Mercury 2 year Asset program Smog Certified Driveability Technician EDUCATION: GGI Wienerschnitzel Business & Owner Training Program GGI sales and Micros computer systems trained Ford Asset 2 year Program Cuyamaca Community College A.S. Degree |
Terms of Use | Privacy Statement | Tell Your Friends
Powered by e-Classifieds.net. Copyright © 1995-2000 Hagen Software Inc. All rights reserved.
Content copyright © 2000 Used Car Tools. All rights reserved.
Please send your questions, comments, or bug reports to the Webmaster.