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Massachusetts--Tech

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Name: Christopher Battaglia
Reply to Ad
Date Posted: 04/17/2007

Christopher F. Battaglia
42 Calumet Ave.
Worcester MA, 01606
508-963-2182
trishxav143@hotmail.com

___________________________________________________________________________


PROFILE

Experienced as a technician and service advisor. Duties as and advisor include greeting and writing up repair orders for customers, estimating and selling work and cashing out customers after work has been completed. Also experienced in customer complaints and resolution to those complaints. Opening and closing shop, preparing end of day paperwork and bank deposits and making the deposits. Receiving outside purchase orders and inventory management. Managing shop and employees when manager was out. Entering and reviewing weekly timecard entries. Tech duties include basic automotive repair through involved repairs. brakes, exhaust, suspension, heating cooling and a/c work. Main repairs performed R&R engines and overhaul, R&R transmissions, clutches, intake and head gaskets, electrical and drivability diagnostics.


WORK HISTORY

Jun 2004 - Present Tech
Midas
Marlboro MA

Technician. Opened and closed store, prepared closing paperwork which includes end of day reports, accounts receivable and deposits. Made deposits at bank. Able to control in store inventory. Greet, Write up and sell work to customers as well as cash them out. Deal with customer complaints and rectify problems. Prepared weekly timecards for all employees.

Jun 2002 - Jun 2004Tech
Harr Ford
Worcester MA

Technician for large ford dealership in area. Performed service and repairs (including warranty and recalls) on new and used vehicles.

Oct 2002 - Feb 2004Tech
Charlie Obaugh Pontiac Buick GMC
Harrisonburg VA

Performed service and repairs (warranty and recalls) on new and used vehicles. Also performed used car safety checks prior to sale and PDI inspections on new vehicle deliveries.

Aug 2001 - Jun 2002Tech
Pep Boys
Worcester MA

Performed basic repairs on vehicles. Also filled in at service desk and parts counter when needed.

Oct 2000 - Jun 2001Tech
Redi-Lube
Worcester MA

Performed minor repair, fluid flushes and tune ups. left due to hand injury.

Jul 1997 - Oct 2000Counter person
Consumer Auto Parts
Worcester MA

Worked on the counter. Assisted wholesale and retail customers. Controlled inventory. Opened and closed store prepared daily paperwork and bank deposits.

Mar 1995 - Jun 1997Gas Attendant
Larry’s Mobil
Westminster MA

Pumped gas after school and performed minor repairs. Closed Station at night and generated nightly paperwork.

Jan 1994 - Feb 1995Gas Attendant
Bedford Texaco
Bedford MA

Pumped gas after school while being trained in the automotive field.


EDUCATION

Feb 1999 - Dec 2000Quinsigamound Community College
Worcester MA

Duel enrollment program where high school and college credits are earned. Majored in criminal justice.

Sep 1998 - Feb 1999Dean Junior College
Franklin MA

Was enrolled in a duel enrollment program where I took classes and gained high school and college credits. Majored in criminal justice.

Sep 1995 - Jun 1998Tahanto Regional High School
Boylston MA

Basic studies


SKILLS

• ASE Certified, GM training, Strong customer relations skills


REFERENCES

Available on request.


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