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South Carolina--Experienced Sales Manager/Closer
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MELVIN SHAWN COUCH
Home: 1250 Winston St., Charleston, South Carolina, 29407 Telephone: (Home) 843-637-3708 Telephone: (Cell) 843-637-9786 E-mail: shawncouch1@gmail.com PROFILE I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the automotive sales industry, I have a strong passion to learn, and am always up to a challenge whatever the situation. I get along well with others, whilst also working efficiently on my own. I am seeking a position where I can develop and excel while giving my dedicated best to an employer. EXPERIENCE May - 2008 to Present Sales Consultant/Closer - Saturn of Charleston (Charleston, South Carolina) Sell new and pre-owned vehicles while maintaining exceptional customer service. Assist in closing deals.
July 2007 - May 2008 Sales Manager/Closer - Saturn of Charlotte (Charlotte, North Carolina) Customer service driven and goal oriented. Sell new and pre-owned vehicles while ensuring customer satisfaction beyond expectations. High level of prospecting to create further clientele base.
September 2005 - June 2007 General Sales Manager/Closer - (New & Pre- owned) - Horne Auto Center (Show Low, Arizona) Training Instructor. Ensure employee support as well as staffing. BDC manager. Closer.
August 1991 - September 2005 Sales/Leasing Consultant/Closer - Rick Hendrick Chevrolet (Charleston, South Carolina) Sales and Leasing Consultant. Upheld an exceptional CSI scoring average. President’s Club Award Recipient 6 times. Salesman of the month numerous times. In addition to my sales, I was utilized as a closer. March 1992 - October 2003 Owner/Manager - Youman’s Shops, Cel Oil, and Cabana Deli & Pub (Chas., S.C.) Owner and Manager, dedicated to quality assurance and assistance to customer/clientele relations. Maintained all aspects of retail operations; advertising, hiring, training, loss prevention, and attention to detail. August 1984 - July 1992 Detective - North Charleston Police Department (N. Charleston, South Carolina) Homicide and Narcotics Detective. Enforced city and state laws. Training Instructor. Special Operations Unit and member of the SWAT Team. August 1981 - July 1984 United States Marine Corps E-4 Honorable Discharge. Communications and Weapons Specialist. Self Defense Instructor. Special Forces and Rapid Deployment Team. EDUCATION 1978 - 1981 High School Diploma Middleton High School, Charleston, South Carolina SKILL Customer service driven and goal oriented. I maintain an accurate customer base in which I send out periodic letters, as well as supportive phone calls and email, to simplify, stay in touch with all of my customers, including those who did not purchase or were at that time, unable to. I am always prospecting for new customers and dedicated to come to work to work.
ACHIEVEMENT I always arrive to work early and come to work to work. I have attended numerous seminars in regards to sales and closing techniques. Throughout my career in auto sales, I have received numerous awards. REFERENCE Shain Thomas - Internet Manager - Horne Auto Center - 928-537-5500 Troy Merrill - GSM - Horne Auto Center - 928- 537-5500 Joey Beasenburg - Sales Manager - Rick Hendrick Chevrolet - 843-571-7500 Les Roger - Sales Consultant - Rick Hendrick Chevrolet - 843-571-7500 Scott Bernstein - General Manager - Saturn South Charlotte - 704-536-5330
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