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Name: Alan Heady Reply to Ad Date Posted: 01/05/2009 |
| OBJECTIVE SERVICE MANAGEMENT POSITION with a growing automotive group where my management skills, leadership ability, employee development skills and experience can be fully utilized to achieve the growth and customer loyalty objectives of the company EDUCATION Idaho State University Graduated May 1986 •B.S. Business Management/Education EXPERIENCE Service Manager Jim Click Hyundai /Mazda - November 2006 – December 2008 •Recruit and train support personnel •Train and recruit Technicians •Develop and implement marketing programs •Develop and implement policies and procedures •Provide leadership and management of two service drives •Implement strategies to achieve financial corporate guides Assistant Service Manager Jim Click Ford – March 2006 – October 2006 •Train and recruit Service Advisors •Assist Service Director with daily paperwork •Train and recruit support personnel Service Advisor Jim Click Ford – June 2002 – February 2006 •Developed professional relationships by exceeding customer expectations to enhance loyalty and increased sales ADDITIONAL EXPERIENCE •Wellness/Health Promotions Director for two County Hospitals •Physician/Client liaison for individual wellness programs •Entrepreneur, owner/operator Health Clubs and Restaurant •Health Club Manager •Health and Fitness Consultant •Wellness Center Director SKILLS •Top performer customer satisfaction •Goal oriented •Computer literate •Self motivated •Entrepreneur •Professional demeanor AWARDS AND HONORS •Master certified Service Manager Ford/Lincoln/Mercury Mazda, Hyundai •Master certified Advisor Hyundai/Mazda/Ford/Lincoln/Mercury •Medallion Award winner Ford Motor Company three years running •Named outstanding new manager 2000 International Water Park •Board of Directors Boone Community Credit Union •President elect Boone Kiwanis Club •President Union County American Heart Association •Voted Outstanding small business owner 1997 •City Council Candidate 1991 Additional Information On Request |
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