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Florida--Service Manager
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Name: david amshoff
Reply to Ad
Date Posted: 05/21/2009
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DAVID AMSHOFF 1055 Malaga St. Orlando, Fl 32822 ● 407-592-1043 ● daveamshoff@yahoo.com ________________________________________ Director of Service with 15+ years of management, training, profit & expense, with leadership in high volume environment ________________________________________ Excellent People Skills ● Professional ● Strategic Planning
Summary of Qualifications •Excellent People Skills with fellow workers and customers •Expertise in Management, Supervisory, Training, Administrative to inspire employees to maintain peak performance and high morale •Capable of developing and implementing plans to increase profit margin goals •Very experienced in performing Accounting & Payroll & Warranty claims •Skillful in Microsoft Word, Excel, Web internet along with automotive operating systems ADP, Reynolds & Reynolds and UCS •Intelligent, Very hard working, Professional, fast learner, problem solving and multi-tasking abilities •Able and willing to maintain equipment and building when needed •Exceptional Hands on Manager, Employee, and Fellow Worker •Solid experience in Marketing, CSI and Warranty expense control •Successful experience with $5.0 M+ companies with multi-department expertise •Well informed of OSHA and state safety requirements and regulations in industry •Well versed from working my way up through the ranks and applying my experience in my job, management skills and planning
________________________________________ Selected Career Achievements •6 Time General Motors Service Images Travel Awards: For Training and CSI and Service Sales •Isuzu Professional Service Travel Award for CSI and Training •“GM Only the Best Club” Service management 9 years straight, 9 years and present President of the Central Florida Service Managers Association •Board Member of the Automotive Advisory Board at Seminole Community College •Over 400% GM training of staff and obtained for 72% in gross profit of labor •Helped plan New Dealership and organize move and set up of new location, Developing Marketing, Service Customer base and profit increase. •Worked with staff in Doubling the profit with growth of the service department. Winning the Customer Satisfaction award in our group from General Motors • Responsible for 57 employees in service, parts department and body shop •Remodel homes, Drafting, Woodworking, Plumping, Electrical work
DAVID AMSHOFF ● daveamshoff@yahoo.com ● 407-592-1043 ● page 2
________________________________________ Education and Training
High School Graduate Loveland High School Loveland , Ohio
Certified : Director/Service Manager Certified : Merchandising & Marketing Certified : Warranty Administration General Motors CorporationDetroit, Mi.
ASE Certifications: Master TechnicianUp to Date Service Advisor
Chevrolet Service Supremacy Academy Complete Management, Cost Control, Customer Relations, Organization and Efficiency of Departments and MarketingDetroit, Mi ________________________________________ Professional Experience
Service ManagerSeptember 2008 Don Mealey ChevroletMarch 2009
Service ManagerMarch 2007 Coggin Chevrolet Kissimmee, FlAugust 2008
Service DirectorMarch 1999 McNamara Pontiac/Isuzu Orlando, FlFebruary 2007
Service Director March 1999 Bill Seidle’s Chevrolet/Oldsmobile Clermont, FlJune 1993 Home Remodeling Own Business/ Part time15+ Years
________________________________________ Professional References Upon Request
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